Our Family Business
West & Coe was founded in 1903 by Edward West & Harry Coe in the country village of Dagenham. The sound principles of honesty, care and trust set by our founders are still evident in all we do today.
We are totally dedicated to caring and supporting each family during and after a funeral; striving to maintain the exceptional high standards we have set within all aspects of our service.
Today third generation Jeremy West is Chairman and Managing Director, having taken over from his father Jack’s long service to the company and indeed community. There is a strong family presence within the company, Daphne West, Jenny & Bill Gillanders make up the board of Directors with fourth generation, Jamie West and Richard Gillanders taking an active role in the day to day running.
We are exceptionally proud of our dedicated and experienced team which we see as an extension to our family. We genuinely believe the service we provide is unrivalled as we are always prepared to go the extra mile. Nothing is too much trouble for us.
You can trust our family, to care for your family.
Welcome to West & Coe
With offices in Essex & East London we are an independent family owned funeral directors spanning four generations. We have built a reputation for the quality and trust with which we carry out our funeral services.
Our dedicated team are here to help you through the entire process. We are always available to speak with; via telephone 24 hours a day, at our offices, or in the privacy of your own home.
We sincerely hope that you find the information you require on our website. Our services are detailed below, However, if you have any questions, please do not hesitate to contact us.
We are proud of our heritage and well-respected name in the local community for caring for families when they need us most.
You can trust our family, to care for your family.
We will guide you through the funeral choices available at your pace and give you a clear, written estimate of how much the funeral will cost based on the arrangements you have chosen. You will never be rushed, and you do not have to arrange everything in one go.
Every funeral we arrange is unique and it is the choices that you make that will determine the final cost of the funeral. Whatever is requested of us, we will never compromise our high quality of service. There are no hidden extras.
To download the standardised price list please click here
These are payments we make on your behalf to third parties (disbursements) (Clergy, Crematorium or Cemetery, Doctors, Newspapers etc) as required, and we will include these on our itemised invoice.
Planning and paying for a funeral in advance is a particularly comforting way of relieving your loved ones of some of the pressure after you have passed away.
Our Plans are the most comprehensive and flexible available, enabling you to personalise a plan to your needs.
Whatever your wishes, whatever your budget, we are here to help
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Methods of Payment
You can pay with cash, cheque, electronic transfer, credit or debit cards. We also accept card payment over the phone.
On request we can provide a pro-forma invoice for all funeral expenses, Most banks and building societies will arrange to pay the funeral account directly if there is sufficient money in the account to cover the costs even if the account is frozen.
Help with Payments
We know that money can be difficult at this time. Should this be so, we will always look at ways we can help to tailor our cost. If you do not think you have the money to pay for the funeral, please let us know as soon as possible. You might be able to claim money for the funeral from the Department for Work and Pensions (DWP). We can advise you how to make a claim.
If you need any assistance with prices and quotations, then please do not hesitate to call us on 020 8592 0164 and one of our professionally trained and compassionate team will be able to help you.
Terms of business
On every occasion we issue a confirmation of arrangements made, which includes a full estimate of the complete charges.
We require all disbursement fees to be paid in full, 4 working days prior to the funeral.
All unattended funerals will need to be paid in full before taking place.
The balance of the a/c will be sent 1 week after the funeral. It is expected for the outstanding payment to be made within 30 days.
If no payment or contact has been made within 60 days giving assurance of payment, the account will be forwarded to third party debt recovery company and additional recovery/legal costs will be incurred.
Disclosure of Interests
The ultimate owners of West & Coe Funeral Directors are the West family. Jeremy West is the Chairman and Managing Director.
Other trading names: A.G. Butler & Sons, James Hawes, H.L. Hawes, William Denys. J. Jeffries, Harwich & Dovercourt, Kirby Cross & Frinton, J. Perigoe & Son, A.W. Court, Heathfield, C.Waterhouse & Sons
The Ultimate owners of the above are, West & Coe Limited, owned by the West family. Jeremy West is the Chairman and Managing Director.
To Download this and local crematorium pricing please click here